Terms & Conditions

By using this site and/or placing a purchase order you agree to these Terms and Conditions. We reserve the exclusive right to make changes to this website and Terms and Conditions policy at any time, without prior notification.

The data and information on this website are believed to be reliable. However, the materials on this site or accessed through the links on this site are not intended as a substitute for competent professional engineering assistance, which is a requisite to any specific application. PipingNow.com makes no warranty and assumes no legal liability or responsibility for results to be obtained in any particular situation, and shall not be liable for any direct, special or consequential damages.

 

Payment & Sales Tax

At this time we accept Visa, Master Card, American Express, Discover and PayPal for online payment.  Please contact us at info@pipingnow.com for wire instructions or a credit application.

PipingNow.com is required by state and local government agencies to have on file a properly executed exemption certificate from all Louisiana customers who claim a sales tax exemption. If the exemption certificate is not received, PipingNow.com is required by law to charge sales tax in applicable states on all invoices.

If you qualify for a sales tax exemption, submit a signed sales tax exemption certificate to info@pipingnow.com. . If your documentation is incomplete then your account will remain taxable until all the information is received.

All other taxes, duties and fees are a sole responsibility of the customer unless stated or specified otherwise.

 

Order Acceptance Policy

PipingNow.com reserves the exclusive right at any time after receipt of your purchase order, to accept, decline or delay processing your order for any reason.

 

Shipping Policy

Most orders ship within 24 hours.  If we are unable to ship your order timely, you will be contacted during that period with an expected ship date.  If you need your order ASAP, please select UPS Next day or UPS 2nd day service.   PipingNow.com is not responsible for damaged or lost shipments, but we will assist with claims against the carriers.  UPS is our RECOMMENDED carrier.

 

Free Shipping Policy

Free shipping on all orders over $250.00 Free ground shipping policy is valid for continental US only (except Alaska).  PipingNow.com reserves the exclusive right to select the shipping method for all Free Shipping orders.

 

Tracking Information

Tracking information is updated within 24 hours after the order is shipped and can be viewed from your Order History under My Account. To check the status of the package, simply click on the tracking # and you will be routed to the carrier's website with shipping information page. 

The tracking information provided by the USPS is often delayed and incomplete.  Please do not judge us based upon the service they provide.

 

Returns Policy

All items must be in new condition and unused.  Returns for refund must be within 30 days of order being shipped to you.

All returns must be approved in advance by contacting our customer service department and the shipment must be tagged with the RMA # provided.

All packing and return freight are the responsibility of the buyer.  After receiving and inspection a credit will be issued as agreed upon (less shipping). 

We do not credit return shipping costs unless there has been a shipping error or a defective product was received.  Improper use or installation does not constitute a defective product.

Orders for cut-to-length, custom, special or non-stocking products are non-returnable unless found defective.

 

Limited Warranty

All of our goods are guaranteed only to the extent of replacing, requiring or repairing any part that proves defective in workmanship or material, provided it is reported to us no later than 30 days after receipt of the part. No responsibility will be assumed for deterioration, wear or injury of parts which results from age, accident or abuse.

Except as expressly provided herein, PipingNow.com does not make any warranty or representation, express or implied, with respect to its products, including without limitation any implied or expressed warranty of merchantability or fitness for a particular purpose. In addition, under no circumstance shall PipingNow.com be liable for lost profits, lost savings or other consequential, incidental, special or indirect damages, or for acts of negligence that are not intentional or reckless in nature regardless of whether it has been advised of the possibility of such damages.

Some products may be covered by a specific manufacturer warranty and PipingNow.com may assist in facilitating a customer’s claim with the manufacturer.

 

Copyright Protection

No reproduction either in whole or in part may be made from this website without the written permission from PipingNow.com. All manufacturer logos and trademarks are property of their respective owners. Any reproduction of this catalog constitutes a violation of the copyright laws of the United States of America.

 

Severability

In the event any portion of these Terms & Conditions or other policies posted on PipingNow.com shall be ruled or deemed unenforceable or invalid, such portion shall be severed, with remaining portion remaining valid and enforceable. 

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